Wesmed is not a publicly listed clinic (walk-in clinic) and we accept patients on invitation only. Onboarding can only take place if you received an email from us with onboarding instructions. Once you received an onboarding email, please watch this video tutorial (below) for more clarity.

You can confirm and cancel an appointment directly from your portal account up to 48 hours before the appointment start time. To cancel an appointment that is in less than 48 hours, you must contact the clinic directly. It can be done for any profile linked to your portal account ie. depedents. To confirm or cancel an appointment from your portal account, follow the steps below: Log into your clinic’s Patient Portal. Manage appointments from your dashboard or open the Appoi

There is no appointment change button on the patient portal. Please schedule a new appointment and cancel the existing appointment. It is advised to book a new appointment before cancelling an existing appointment. For help on how to book an appointment, please click here : For help on how to cancel an appointment, please click here .

Due to legislation on privacy, we are not allowed to receive it via email. We are able to send you a secure upload link via email. If you have anything you would like to send us, please send a patient portal message to the clinic requesting a secure transfer link. The clinic staff will send you the link via email. This is a one time only link and cannot be reused. * Our patient portal provider is currently developing this feature in our patient portal and is expected to be

Your past medical records can be transferred to us. In order for us to request it from your previous physician, you have to complete the form here and mail it to your previous physician's office. Alternatively, you can complete the form in our office and we can fax it to your previous physician's office. * Note that your previous physician is allowed to charge you for the release of your records as this is not covered by BC Healthcare (MSP).

If you are unable to book an in-person appointment, please check the availability of video/telephone appointments or vice versa. If you still don’t see any available slots after you checked both in-person and video/telephone, all our slots for the month have been booked already. On the 15th of every month, the next month’s appointment slots become bookable - please check back then.

Our patient portal has a feature where messages can be sent to the clinic. This feature is secure. It may only be used for administrative purposes. No medical questions will be answered - please book an appointment for medical concerns. To access this feature, go to the Patient Portal and log in. If you are using a computer, click on Inbox . If you are using a phone, tap on the three stripes on the top left of your screen (see below). Look for the blue "Send a Message" bu

What is virtual care? Virtual care uses technology like video consultations and messaging through a secure patient portal to help you connect with or talk to your healthcare provider when you’re not in the same place. Sometimes in-person visits aren’t needed or possible. You can have a virtual visit using telephone or video calls.  Your provider may ask you to think about virtual care as an option for your next visit or you may just want to learn more about virtual care. This

Secure Messaging Guidelines: We are committed to providing you with the best possible healthcare experience, including our secure messaging service. To optimise communication and care coordination, please review the following guidelines: 1. Purpose of Secure Messaging: Our secure messaging service is designed for communication with our administrator. It may only be used for administrative enquiries. Medically related messages won't be answered - please book a phone or in-pe

Under normal circumstances, our clinic rule is that every adult patient must have their own patient portal account. We do allow an adult child of an elderly patient to manage their patient portal on their behalf - this comes with implied consent. Children of patients are naturally going to be on the patient portal of one parent patient. The clinic adds these individuals to your portal so you don't need to have a different portal for them. They will appear under the "Other

Welcome.  Please note that Wesmed Medical is a micro-practice and that technology is integral to our approach.  It is vital that our...

Appointments can only be booked by yourself on the Wesmed Patient Portal . Once you logged in, click on Book an Appointment and follow the prompts. Booking an appointment online lets you view the available slots in a calendar format and makes it easier for you to compare those availabilities to your personal schedule. To book an appointment, follow the steps below: Log into the Patient Portal. You can find it by clicking on the green Patient Portal button when you go to wesme

English and Afrikaans.

Wesmed providers are Canadian licensed physicians and nurse practitioners or working under supervision of either Dr. Joubert or NP. Corsie. Dr Wessel Joubert NP Lisa Corsie Wesmed is proud to be an assessment centre for nurse practitioner students and Practice Ready Assessment (PRA) candidates in BC.

Wesmed prioritises your privacy.  Health information collected from you is stored securely within Canada.

Your physician is able to refer you to specialists and request lab tests, diagnostic imaging etc. Please note that Wesmed prefers working with Interior Health labs and imaging services.

Your provider can write a prescription and send it to your preferred pharmacy.  When you become a patient, we will ask about your preferred pharmacy.  Prescriptions will go to this pharmacy by default, so if you are travelling or using a different pharmacy, please be sure to inform your physician. Important: Prescriptions will not be filled without an appointment, whether by phone or in-person. If your pharmacy sends a refill request, our office will notify you via a patient

Virtual healthcare and in-person visits are covered by your British Columbia healthcare as long as you have an active healthcare number.  There are some services that are not covered by MSP (BC Healthcare) - read more  here .

A micro-practice is a modern approach to delivering medical care.  It actively involves the patient in their care.  Unlike traditional medical offices, in a micro practice, staff, facilities and equipment are minimised, thereby allowing resources to be directed back to the patient and physician.  Technology, such as secure electronic messaging and video consultations, removes third-person disruptions and improves efficiency, access and communication for both parties.  Patient