How do I send documents to the clinic?

Jul 16, 2024
1 min read

Updated: Feb 11

Due to legislation on privacy, we are not allowed to receive it via email.

We are able to send you a secure upload link via email. If you have anything you would like to send us, please send a patient portal message to the clinic requesting a secure transfer link. The clinic staff will send you the link via email. This is a one time only link and cannot be reused.

* Our patient portal provider is currently developing this feature in our patient portal and is expected to be available later in 2026.

How do I connect with Wesmed?

Wesmed is not a publicly listed clinic (walk-in clinic) and we accept patients on invitation only. Onboarding can only take place if you received an email from us with onboarding instructions. Once y

How do I cancel an appointment?

You can confirm and cancel an appointment directly from your portal account up to 48 hours before the appointment start time. To cancel an appointment that is in less than 48 hours, you must contact

How do I change an appointment?

There is no appointment change button on the patient portal. Please schedule a new appointment and cancel the existing appointment. It is advised to book a new appointment before cancelling an existi