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Messaging feature

MyHealthAccess has a feature where messages can be sent to and from your physician and support staff. This feature is secure.

This is useful when you want to ask your doctor questions, send pictures of affected areas etc. It can also be used to request prescription refills etc.

To access this feature, go to the MyHealthAccess app on your device or open the MyHealthAccess website on your browser. Once you logged in, look for the My Messages button. You will see a purple circle with a pencil icon - by clicking on this icon, you can write a message and send it to the clinic.

(Please refer to the section on messaging rules here)

Why am I not seeing any appointment slots?

If you are unable to book an in-person appointment, please check the availability of video appointments instead. If you need an in-person appointment and don’t see any available slots, it is most like

All about Virtual Visits

What is virtual care? Virtual care uses technology like video consultations and messaging through a secure patient portal to help you connect with or talk to your healthcare provider when you’re not i


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