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Frequently Asked Questions
Messaging feature
MyHealthAccess has a feature where messages can be sent to the clinic. This feature is secure. It may only be used for administrative...
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All about Virtual Visits
What is virtual care? Virtual care uses technology like video consultations and messaging through a secure patient portal to help you...
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Practice Rules
Secure Messaging Guidelines: We are committed to providing you with the best possible healthcare experience, including our secure...
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How do I send and receive messages with the MyHealthAccess portal?
MyHealthAccess allows you to send and receive messages to and from your health care provider. To access messaging, log on to the...
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How do I add dependents (ie. children, spouse) to my MyHealthAccess profile?
MyHealthAccess allows you to create dependent profiles under your primary account to address these challenges. A dependent profile can be...
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How do I connect with Wesmed?
Wesmed is not a publicly listed clinic (walk-in clinic) and we accept patients on invitation only. Onboarding can only take place if you...
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What if I am new?
Welcome. Please note that Wesmed Medical is a micro-practice and that technology is integral to our approach. It is vital that our...
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How do I book an appointment?
Appointments can only be booked by yourself on the Wesmed Patient Portal . Once you logged in, click on Book an Appointment and follow the prompts. Booking an appointment online lets you view the available slots in a calendar format and makes it easier for you to compare those availabilities to your personal schedule. To book an appointment, follow the steps below: Log into the Patient Portal. You can find it by clicking on the green Patient Portal button when you go to wesme
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What languages can I be assisted in?
English and Afrikaans.
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Is this legal?
Wesmed providers are Canadian licensed physicians and nurse practitioners.
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