Why am I not seeing any appointment slots?

Jun 27, 2024

1 min read

Updated: Feb 11

If you are unable to book an in-person appointment, please check the availability of video/telephone appointments or vice versa. If you still don’t see any available slots after you checked both in-person and video/telephone, all our slots for the month have been booked already.

On the 15th of every month, the next month’s appointment slots become bookable - please check back then.

How do I connect with Wesmed?

Wesmed is not a publicly listed clinic (walk-in clinic) and we accept patients on invitation only. Onboarding can only take place if you received an email from us with onboarding instructions. Once y

How do I cancel an appointment?

You can confirm and cancel an appointment directly from your portal account at any time. It can be done for any profile linked to your portal account ie. depedents. To confirm or cancel an appointment

How do I change an appointment?

There is no appointment change button on the patient portal. Please schedule a new appointment and cancel the existing appointment. It is advised to book a new appointment before cancelling an existi